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Product Catalog Management

Keep product information accurate across every channel with less manual administration

Product data should not depend on employees copying information between supplier files, spreadsheets, internal systems and sales channels.

We automate the recurring work around collecting, structuring, checking, enriching, approving, publishing and synchronising product information. Clear and complete product updates can move through predefined steps automatically, while pricing decisions, legal information, conflicting data and other uncertain changes stay with the right people.

Your team remains responsible for product-data standards, brand guidelines, pricing, regulated claims and final publication decisions.

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Your product catalog workflow Connected
  1. Product data collectedSupplier and internal sources connected
  2. Fields mappedSource data follows one product structure
  3. Information checkedRequired fields and rules validated
  4. Channels updatedApproved product data published and tracked
Uncertain product data goes to your team.
Publication decisions stay with the right people.

The everyday admin

Product information still requires too much manual coordination

Product information often starts in one place and needs to end up in several others.

A supplier sends a spreadsheet. Another sends a PDF or email. Product details may already exist in an ERP or PIM system. Images sit in another folder. Your webshop and marketplaces each require different fields and formats.

Employees then spend time matching products, copying fields, rewriting descriptions, finding images, checking required information and correcting differences between channels.

We connect these recurring steps into one structured product catalog management workflow.

Product information is spread across different sources

Product data can arrive from:

  • Supplier files
  • Emails
  • Spreadsheets
  • ERP systems
  • PIM systems
  • Internal documents
  • Product databases
  • Shared folders

One supplier may provide structured product attributes.

Another sends a spreadsheet with different column names.

A third may provide specifications inside a PDF or email.

When product information is spread across several sources, employees first need to collect and organise it before anything can be published.

We can bring information from supported sources into one product-data workflow and structure the available data before it moves further.

The exact level of automation depends on the data formats, access and integration options available.

Employees repeatedly enter and reformat product data

A supplier calls a field “Product Code”.

Your internal system uses “SKU”.

A marketplace expects another identifier.

Descriptions may also need to be copied into different fields or reformatted before publication.

Without product catalog automation, employees repeatedly perform the same copy-paste and restructuring work.

We can map incoming fields to your required product-data structure and automatically prepare information for the systems and channels that need it.

Where fields cannot be matched reliably, the product stays visible for review.

Every sales channel has different requirements

The same product may need to be presented differently depending on where it is sold.

A webshop may require one set of fields, while a marketplace expects additional attributes or a specific category structure.

Requirements can include:

  • Product titles
  • Descriptions
  • Bullet points
  • Categories
  • Attributes
  • Identifiers
  • Image formats
  • Variant structures
  • Required technical fields

We can prepare approved product information according to predefined channel requirements and identify missing information before publication.

What can be automated depends on the requirements and technical capabilities of each sales channel.

Product changes are not synchronised consistently

A product description changes.

A supplier updates an attribute.

A new image becomes available.

A product identifier is corrected.

If each channel is updated separately, old information can remain visible in some places.

We can build product data synchronisation workflows that move approved changes to the relevant connected systems.

The workflow can also track whether updates succeeded or whether a channel rejected the change.

Missing information and errors are discovered too late

A product may look complete in one spreadsheet while a marketplace still rejects it because a required attribute is missing.

A variant may have been linked to the wrong SKU.

An image may not meet the required format.

A product might even reach a sales channel before someone notices that the supplier data conflicts with an internal record.

We can build validation and completeness checks into the workflow before publication.

Missing, conflicting or unusual information can then be routed to the right employee instead of being discovered only after a product fails or goes live.

What we automate

What we automate

Product data collection

Product information often needs to be collected manually from several different sources before a product can be worked on.

Employees may download supplier spreadsheets, open emails, retrieve internal data and combine everything into another file.

We can collect product information from connected sources such as supplier systems, ERP or PIM software, spreadsheets and internal databases and bring it into one structured workflow.

For example:

Supplier data received → Product records extracted → Existing information retrieved → Product workflow started

The workflow can collect information such as:

  • Product identifiers
  • Supplier references
  • Names
  • Descriptions
  • Specifications
  • Variants
  • Attributes
  • Images
  • Documents
  • Other available product information

Capabilities depend on the available source data, file formats and system integrations.

If important information is not accessible, the workflow cannot reliably create it from nothing.

Field mapping and data normalisation

Different systems often describe the same information in different ways.

One supplier may use:

Item number → Colour name → Size code

while your internal structure expects:

SKU → Colour → Size

Employees often have to translate these structures manually.

We can create predefined mapping rules that convert incoming fields into the product-data structure your organisation uses.

This can include:

  • Field-name mapping
  • Date formatting
  • Unit standardisation
  • Attribute naming
  • Identifier formatting
  • Value normalisation
  • Channel-specific field preparation

For example:

Supplier field “Article No.” → Internal field “SKU”

Clear mappings can be applied automatically.

Unknown or conflicting fields can be flagged instead of being guessed.

Product validation and completeness checks

A product should not reach publication if essential information is missing.

We can check product records against predefined requirements before they continue.

Depending on your process, this can include checking:

  • Required fields
  • Product identifiers
  • SKU formats
  • GTIN or other codes where applicable
  • Titles
  • Descriptions
  • Required attributes
  • Images
  • Variant information
  • Channel-specific fields

The workflow can also check whether fields follow expected formats or whether values appear inconsistent with existing rules.

For example:

Product imported → Required fields checked → Missing attribute detected → Product sent to review queue

These checks follow the rules you define.

They do not guarantee that the underlying supplier information is factually correct.

SKU and variant matching

Matching products and variants can become difficult when different systems use different identifiers or naming conventions.

An internal product may use one SKU structure while a supplier or marketplace uses another.

We can use reliable references to help match:

  • Products
  • SKUs
  • Variants
  • Sizes
  • Colours
  • Supplier references
  • Channel identifiers

For example:

Supplier SKU found → Existing internal SKU matched → Variant relationship confirmed → Record updated

Where identifiers and references are consistent, matching can be automated.

If several possible matches exist or the available information is insufficient, the workflow sends the product for human review.

It should not attach a product to a variant based on a guess.

Product content preparation

Product information may contain the facts needed for publication but not yet be written in the format your sales channels require.

We can help prepare product content from approved source information.

That can include:

  • Product titles
  • Descriptions
  • Bullet points
  • Feature summaries
  • Short descriptions
  • Channel-specific content versions

AI can help turn structured specifications into readable product copy or adapt existing content to a required format.

For example:

Approved specifications → Product description prepared → Brand rules applied → Employee review if required

The workflow only uses information available in approved source data and your predefined instructions.

It should not invent dimensions, materials, compatibility claims or other product facts that are not supported by the source information.

Product attribute enrichment

Products often need more structured attributes than suppliers provide directly.

Available information may need to be reorganised into fields such as:

  • Material
  • Colour
  • Size
  • Dimensions
  • Capacity
  • Product type
  • Features
  • Technical properties
  • Other channel-specific attributes

We can use available source information to populate or prepare these attributes according to your predefined structure.

For example:

Supplier description analysed → Existing specifications identified → Relevant attributes prepared → Missing fields flagged

AI can help interpret unstructured descriptions, but it should not manufacture missing product specifications.

When the source information does not support a reliable attribute, the field remains unresolved and goes to your team.

Image and media coordination

Product content is not limited to text.

Images, manuals, specification sheets and other assets often need to be collected and associated with the correct product.

Employees may currently search supplier folders, rename files, check product references and upload assets manually.

We can coordinate the workflow around available media.

That can include:

  • Collecting supported image files
  • Matching assets to products using reliable identifiers
  • Checking whether required media is present
  • Identifying unsupported file types
  • Routing missing images for review
  • Preparing assets for downstream systems
  • Tracking whether media has been transferred

For example:

Supplier images received → SKU references checked → Images linked to product → Missing main image flagged

The workflow does not determine whether an image is legally suitable, brand compliant or factually representative unless you provide explicit rules and a review process.

Category and taxonomy mapping

Different systems and sales channels often use different category structures.

Your internal system may classify a product one way while a marketplace expects another taxonomy.

We can apply predefined mapping rules between categories where the relationship is clear.

For example:

Internal category “Running Accessories” → Channel category mapped → Required channel attributes loaded

Existing product attributes and category rules can also help identify likely mappings.

Where a category is new, ambiguous or several destinations are possible, the product goes to an employee for review.

We do not independently decide uncertain commercial classification or regulated category placement.

Channel formatting and publication

Once product information is approved, it often needs to be transformed again before publication.

Each sales channel may require:

  • Different field names
  • Different content lengths
  • Specific identifiers
  • Required attributes
  • Category references
  • Variant structures
  • Image requirements
  • Feed formats

We can prepare approved product information according to the required channel structure and, where supported, send it to connected webshops, marketplaces or product feeds.

For example:

Product approved → Channel fields prepared → Product sent to webshop → Marketplace publication attempted → Status recorded

The exact publication actions depend on each platform's API, feed options and technical capabilities.

Some channels may still require manual actions or additional review.

Product updates and exception tracking

Product catalog management does not end when a product is published.

Supplier information changes.

Products are updated.

Channel requirements change.

Publications fail.

We can track product changes and the status of each connected workflow.

One overview could identify:

  • New products
  • Changed products
  • Missing fields
  • Unmatched SKUs
  • Variant conflicts
  • Missing images
  • Products awaiting approval
  • Publication status
  • Failed channel updates
  • Outdated records
  • Other exceptions

For example:

Supplier attribute changes → Difference detected → Change checked → Approved update published → Channel failure flagged

This makes it easier for your team to focus on the product records that actually require attention.

Structured product data, controlled decisions

Predictable product updates can move forward. Uncertain information stays with your team.

Product information automation works best when clear data processing and product decisions are kept separate.

A complete product record with reliable identifiers and predefined mappings can move through many operational steps automatically.

But not every product update is clear.

We can flag situations such as:

  • Missing product identifiers
  • Conflicting supplier information
  • Products that cannot be matched reliably
  • Unclear variant relationships
  • Missing mandatory attributes
  • Unsupported image formats
  • New or uncertain categories
  • Changed commercial information
  • Regulated product claims
  • Safety or legal information
  • Pricing changes
  • Products requiring brand or compliance review
  • Failed channel publications

The workflow does not invent missing product facts.

It also does not decide that one source must be correct when two systems contain conflicting information.

Instead, we collect the available context and send the product to the appropriate employee.

For example:

Supplier specification conflicts with internal record → Both values shown → Source references included → Product sent for review

Or:

New product cannot be mapped to category → Available attributes prepared → Possible mappings shown → Catalogue manager reviews

Automation handles the repetitive preparation.

Your product, e-commerce or management team remains responsible for the decision.

How it works

How an automated product catalog workflow works

  1. 1

    Product information is collected

    Product information enters the workflow from the agreed sources.

    This could include supplier files, ERP or PIM systems, spreadsheets, internal databases or other supported sources.

    Instead of employees manually combining those sources each time, the workflow gathers the available information into a structured product record.

    The product can then move through the same repeatable process regardless of where the information originally came from.

  2. 2

    Products and variants are identified

    The workflow checks available identifiers and references to determine which product or variant the information belongs to.

    This may use SKUs, supplier codes, GTINs or other reliable references already used by your organisation.

    Where a reliable match exists, the information can be linked to the appropriate record.

    When several possible matches exist or identifiers are missing, the product is flagged rather than incorrectly linked.

  3. 3

    Source fields are mapped and normalised

    Incoming data is converted into the field structure used by your organisation.

    Supplier field names, values, units and formats can be mapped according to predefined rules.

    For example, a supplier's “Item Colour” field might be mapped to your internal “Colour” attribute.

    Unknown structures or values remain visible for review.

  4. 4

    Required information is checked

    The product record is checked against the requirements that apply to the next stage.

    That might include internal product-data standards or the required fields for a particular sales channel.

    Missing identifiers, descriptions, images, attributes or other information can be flagged before publication is attempted.

    This keeps incomplete products from quietly moving through the standard workflow.

  5. 5

    Product content and attributes are prepared

    Once the source information is structured, additional content and product attributes can be prepared.

    This might include formatting existing specifications, creating a draft description from approved information or structuring attributes for a marketplace.

    AI can support this preparation where appropriate.

    It should not invent missing specifications or make unsupported product claims.

  6. 6

    The product is reviewed where required

    Not every product needs the same level of review.

    Routine updates with complete data may continue automatically.

    New products, pricing changes, regulated information, ambiguous categories or other sensitive changes can be sent to the appropriate employee.

    The workflow presents the information, identified issues and proposed updates so the reviewer can make the decision efficiently.

  7. 7

    Approved information is published and synchronised

    Once the required approval has been given, the product information can be prepared for the relevant channels.

    Connected systems can receive the approved update according to their supported integration method.

    The workflow can also record whether each publication or synchronisation step succeeded.

    One failed channel does not need to make the status of every other channel unclear.

  8. 8

    Exceptions go to the appropriate employee

    Missing fields, failed publications, conflicting data and uncertain mappings remain visible.

    The workflow sends these exceptions to the person responsible for resolving them.

    A catalogue manager may review an attribute conflict.

    An e-commerce manager may approve a channel category.

    A brand or compliance owner may check sensitive product information.

Routine product administration keeps moving while uncertain decisions remain under human control.

From manual to automated

From manual product administration to one connected catalog workflow

Before

  1. 1Supplier sends product information
  2. 2Employee downloads files
  3. 3Spreadsheet is opened
  4. 4SKUs and variants are matched manually
  5. 5Fields are copied into internal systems
  6. 6Missing information is checked
  7. 7Product descriptions are rewritten
  8. 8Images are searched and linked
  9. 9Channel requirements are checked
  10. 10Product is entered separately in each sales channel
  11. 11Errors or missing attributes are discovered
  12. 12Product information is corrected again
  13. 13Future changes have to be repeated across channels

After

  1. 1Product information collected
  2. 2Products and variants identified
  3. 3Fields mapped and normalised
  4. 4Required data checked
  5. 5Content and attributes prepared
  6. 6Review requested where needed
  7. 7Approved information formatted per channel
  8. 8Products published and synchronised
  9. 9Publication status tracked
  10. 10Exceptions routed to the right employee

Fewer manual updates. More consistent product information. Faster visibility when a product needs attention.

Our services in practice

How our services support Product Catalog Management

AI agents

Our AI agents can help where product information arrives in unstructured formats.

A supplier may provide a long description, specification document or email rather than clean fields.

We can use AI agents to help:

  • Interpret supplier information
  • Extract potential product details
  • Summarise product changes
  • Identify relevant specifications
  • Prepare product descriptions
  • Structure unstructured content
  • Suggest possible categories
  • Prepare exceptions for review

For example, an AI agent could analyse a supplier description and identify the material, product type and features that are explicitly stated in the source.

It can then prepare those values for the product workflow.

AI should not invent specifications that are not in the source material.

It also does not independently approve regulated claims, legal information, compatibility claims, pricing or other uncertain product decisions.

Workflow automation

Our workflow automation connects the recurring steps of product catalog management.

For example:

Product data received → Product matched → Fields mapped → Completeness checked → Content prepared → Approval completed → Channels updated → Exceptions tracked

The workflow can coordinate:

  • Product intake
  • Data mapping
  • Validation
  • Enrichment
  • Employee review
  • Publication
  • Synchronisation
  • Status tracking
  • Exception handling

This reduces the amount of manual coordination needed to move each product from source information to approved sales-channel data.

The workflow follows the product-data and publication rules your organisation defines.

System integrations

Our system integrations help product information move between the systems involved in your catalogue process.

Depending on your existing setup, this may include:

  • Supplier systems
  • ERP software
  • PIM systems
  • DAM systems
  • Spreadsheets
  • Webshops
  • Marketplaces
  • Product feeds
  • Internal databases
  • Translation or content tools
  • Other relevant business systems

For example, supplier information could enter through an import, be compared with an existing product record and then move into your PIM or webshop after approval.

This reduces repeated copy-paste work and helps keep connected product records aligned.

The available integrations depend on each system's APIs, exports, data formats and technical capabilities.

Dashboards & portals

Our dashboards & portals can give your product and e-commerce teams one overview of the catalogue workflow.

That could include:

  • New products
  • Incomplete products
  • Missing required fields
  • Products awaiting review
  • Variant or SKU conflicts
  • Missing images
  • Publication status per channel
  • Failed system handovers
  • Outdated product information
  • Exceptions requiring attention

Instead of maintaining additional spreadsheets to track catalogue work, your team can see where each product stands.

This is particularly useful when many products and several channels are involved.

The dashboard reflects information from the underlying workflow.

It does not make unreliable source data correct.

Custom software

Our custom software service can support catalogue processes that do not fit neatly into standard ERP, PIM or e-commerce tools.

We can build focused interfaces such as:

  • Product intake portals
  • Supplier data-upload interfaces
  • Product review queues
  • Attribute-management interfaces
  • Category-mapping tools
  • Multi-channel publication workspaces
  • Product exception dashboards
  • Interfaces connecting several existing systems

For example, a supplier portal could require product information in your preferred structure before it enters the catalogue workflow.

Or an internal review workspace could show the current product record, proposed supplier changes and publication status across channels in one screen.

We build focused tools where standard systems leave a real operational gap.

Human control, built in

Keep product decisions with the right people

Product catalog automation should reduce recurring administration without moving important product decisions away from the people responsible for them.

We design the workflow around your product-data standards, approval requirements and publication rules.

Automatic

Routine tasks can run automatically when the source information is complete and the applicable rules are clear.

That might include:

  • Collecting product information
  • Mapping known fields
  • Normalising formats
  • Checking required fields
  • Matching reliable SKUs
  • Formatting approved product data
  • Synchronising routine updates
  • Tracking publication status

These tasks do not need a person to manually coordinate every product record.

Review required

Some product information can be prepared automatically but should still be checked before publication.

For example:

  • AI-prepared descriptions
  • New products
  • New category mappings
  • Significant supplier changes
  • Brand-sensitive content
  • Products entering a new sales channel

The workflow can present the source information, prepared content and proposed changes to the appropriate employee.

Your team reviews and approves the result before it continues.

Exception

Missing, conflicting, sensitive or unusual information goes directly to the right employee.

That can include:

  • Pricing changes
  • Regulated product claims
  • Safety information
  • Legal content
  • Conflicting supplier specifications
  • Unclear product compatibility
  • Ambiguous category placement
  • Unmatched variants
  • Failed publications

We do not force these cases into an automated result. Your organisation remains responsible for product-data standards, pricing, brand guidelines, legal information, compliance requirements and final publication decisions.

The NexFlow method

Our approach

01

SCAN

We map how product information currently moves through your business.

We look at:

  • Product-data sources
  • Supplier files and feeds
  • ERP and PIM systems
  • Spreadsheets
  • Product identifiers
  • Variant structures
  • Required attributes
  • Images and media
  • Internal review steps
  • Channel requirements
  • Publication processes
  • Recurring product-data problems
  • Failed handovers and updates

We also identify where employees manually copy information, reformat fields, check products and correct inconsistencies.

This gives us a clear picture of which steps can be standardised and automated.

02

CALCULATE

We identify the recurring administrative work inside the catalogue process.

That might include:

  • Copying supplier data
  • Reformatting spreadsheets
  • Matching SKUs
  • Checking required fields
  • Rewriting product content
  • Uploading images
  • Re-entering products across channels
  • Correcting publication errors

We look at how often these tasks occur and which handovers create avoidable delays or repeated work.

This helps us prioritise the product catalog automation opportunities with the clearest operational value.

03

AUTOMATE

We build the workflow around your existing systems, product-data standards, channel requirements, approval rules and publication processes.

That can include:

  • Product-data collection
  • Field mapping
  • Product validation
  • SKU and variant matching
  • Content preparation
  • Attribute enrichment
  • Media coordination
  • Category mapping
  • Approval workflows
  • Channel publication
  • Product data synchronisation
  • Exception handling

We use your existing rules as the basis of the automation.

Product decisions that require judgement remain with your team.

04

OPTIMIZE

Product ranges and channel requirements change over time.

You may add new suppliers.

A marketplace may introduce additional attributes.

Your internal category structure may change.

New products and variants may require different workflows.

We can update and improve the automation as your catalogue, suppliers, sales channels, data standards and product requirements develop.

Your questions, answered

Product Catalog Management FAQ

Which product catalog tasks can be automated?

Many repetitive product-data tasks can be automated when the necessary information and rules are available.

This can include collecting supplier data, mapping fields, checking required information, matching SKUs, preparing descriptions, structuring attributes, coordinating images and publishing approved product information.

Sensitive or uncertain product decisions should remain under human control.

What can be automated depends on your product-data quality, systems, channel requirements and available integrations.

Can product information be collected from suppliers automatically?

Yes, where the supplier provides information in a format that can be accessed and processed.

This could include structured files, feeds, exports, supported APIs or other digital sources.

We can collect the available information and bring it into a structured product workflow.

When a supplier changes its format or provides incomplete data, the workflow may need to flag the affected products for review.

Can product data from spreadsheets be processed automatically?

Yes.

Structured spreadsheets can be imported and mapped into your required product-data structure.

For example, supplier columns can be matched to your internal product fields and validated against predefined requirements.

The quality of the result depends on the quality and consistency of the spreadsheet data.

If rows contain conflicting, missing or ambiguous information, those records can be separated for review.

Can fields from different systems be mapped to one structure?

Yes.

Field mapping is a common part of product information management automation.

We can define how fields from different sources correspond to the product structure your organisation uses.

For example, several supplier names for a colour or product identifier can be mapped to one internal field.

Unknown fields or values that cannot be mapped confidently can remain unresolved until an employee reviews them.

Can missing or incorrect product information be identified?

We can build checks that identify missing required fields, unexpected formats, conflicting values and other predefined data issues.

For example, a product might be flagged because it has no image, is missing a required attribute or contains a SKU that conflicts with an existing product.

These checks improve visibility but do not guarantee that every factual error can be detected.

A value can still be incorrectly supplied by the source while technically passing a format check.

Can AI write product descriptions?

Yes, AI can help prepare product descriptions using approved source information and your content guidelines.

It can turn structured specifications into readable content, rewrite existing text for a particular format or prepare variations for different channels.

AI-generated content should still follow your review process where required.

We do not use AI to invent missing product specifications, regulated claims, safety information or other unsupported facts.

Can products and variants be matched automatically?

Where reliable identifiers are available, many product and variant matches can be automated.

This can use information such as SKUs, supplier references, GTINs, size values, colours or existing relationships.

When identifiers conflict or several possible matches exist, the workflow should stop and send the product for review.

It should not guess which product or variant is correct.

Can product categories and attributes be assigned automatically?

Predefined mapping rules can automate many category and attribute assignments.

For example, an existing internal category can be mapped to a known marketplace category, while product specifications can populate agreed attributes.

AI may also help suggest a likely category based on available product information.

New, ambiguous or sensitive classifications should still be reviewed by the appropriate employee.

Can product information be published across multiple sales channels?

Yes, where the channels provide the required integration or feed capabilities.

Approved product information can be formatted according to each channel's requirements and then sent into the relevant publication workflow.

A product may successfully publish to one channel while another rejects it because of a missing field or channel-specific rule.

We can track those publication statuses and route failures for review.

What happens when product information is incomplete or conflicting?

The product becomes an exception rather than being forced through the standard workflow.

We can collect the available source information, identify the missing or conflicting fields and send the product to the appropriate employee.

For example, if two supplier files provide different dimensions, both values can be shown for review.

The workflow does not decide which value is correct without a reliable rule or source of truth.

Do we need to replace our current ERP, PIM or e-commerce platform?

Not necessarily.

We start by mapping how product information currently moves through the systems you already use.

Where possible, we connect and automate the workflow around your existing ERP, PIM, webshop, marketplace, DAM and internal tools.

If a specific process cannot be supported by your current software, we can then consider additional integrations, workflow logic or focused custom software.

The goal is to improve the product-information process, not to replace systems without a clear reason.

Product catalog management should not depend on copying the same information between systems

Collecting supplier data, matching products, correcting fields and updating several sales channels creates more administrative work as your catalogue grows.

We map your current product-information workflow and identify where collection, validation, enrichment, publication and synchronisation can be automated while keeping pricing, brand, legal and product decisions with the right people.

Get your free Automation Scan

Discover which parts of your product catalog management process we can automate.